1. Who we are
THE WAY by Hurt Wellness (“THE WAY,” “we,” “us,” or “our”) provides online educational programs, interactive learning resources, private and group coaching, and related member services through hurtwellness.com. Questions and privacy requests may be sent to saraihurtenterprises@gmail.com. This policy applies to information collected through our site and our related services.
2. Information we receive
We may collect information that you provide, such as your name, email address, telephone number, member account details, bookings, program enrollment, purchase history, communication preferences, assessment or form responses, coaching inquiries, and messages you send us. If you choose to submit personal reflections about your health, relationships, faith, stress, or life experiences, those responses may be sensitive. Please share only information you are comfortable submitting to the particular form or program.
3. Payments and account providers
Our website uses Wix products, including Wix Bookings, Wix Online Programs, Wix Pricing Plans, and payment-related services. Payment information is handled through the relevant payment provider and Wix checkout. We may receive transaction status, purchase details, receipts, billing identifiers, and payment-related support information, but we do not need your complete payment card number to provide access.
4. How we use information
We use relevant information to create and manage accounts, process purchases and cancellations, provide programs and coaching, book or reschedule sessions, send service notices, deliver relevant assessment results where offered, provide support, prevent abuse or fraud, maintain website security, and meet legal or accounting obligations. We may send optional educational or marketing messages where you have consented or where permitted by law. You can unsubscribe from promotional email without losing essential service notices.
5. Workbooks, assessments, and learning progress
Some interactive workbooks on this site allow you to enter answers in your browser and export a personal copy. Those standalone workbook responses do not necessarily save to your membership account. Other forms, such as assessments or enrollment questionnaires, may submit information for processing or follow-up. Do not assume a workbook answer is automatically stored in Wix merely because the page displays it. Course progress and paid enrollment records are handled by the applicable Wix learning and membership services.
6. Cookies and technical data
The site and service providers may use cookies, browser storage, session identifiers, and similar technologies to maintain sign-in, run checkout, protect the website, remember choices, and understand site performance. Browser settings may allow you to restrict cookies; some features may not work without essential cookies. Where law requires additional consent for nonessential tracking, that consent must be obtained before the tracking is used.
7. Sharing and selling
We share information as reasonably needed with service providers that help operate hosting, accounts, payments, scheduling, email, website analytics, and learning tools, and when required for legal or safety reasons. We do not sell your personal information for money. We do not disclose your private coaching reflections to other group participants except for information you choose to share with them; however, we cannot guarantee the actions or confidentiality of other attendees.
8. Security, retention, and location
We use the access controls and security measures available through our providers and take reasonable precautions, but no online system can be guaranteed completely secure. We retain information for the period needed to provide services, resolve disputes, meet legal obligations, and maintain required business records. Information may be processed by providers in the United States or other places where they operate.
9. Your choices and privacy requests
You may ask to access, correct, or delete personal information, subject to applicable exceptions for legal obligations and other legitimate needs. You may also withdraw optional marketing consent and request information about data handling. Send requests to saraihurtenterprises@gmail.com. If you have a Wix member account, you can also manage available account settings within the member experience. We will handle privacy requests consistent with applicable law.
10. Age and outside services
Membership and coaching programs are intended for adults age 18 and older. We do not knowingly solicit personal information from children for coaching membership. Third-party links and outside services may have their own privacy policies, which we do not control.
11. Updates
We may update this policy when our services, technology, or legal obligations change. The updated policy will be posted here with a revised effective date. Material changes will be communicated when required by law.